OVERVIEW:  The Recruiting Operations Partner is responsible for expediting the speed and efficiency of the company’s recruiting functions.  In this role, you will be responsible for a variety of tasks including account management, collaborating with Managed Service Providers (MSPs), assisting with onboarding, supporting clinician compliance and retention efforts, managing company certifications, and improving operational processes. The ideal candidate will be organized, adaptable, and detail-oriented, with the ability to manage multiple tasks and contribute to the success of the recruitment and operational teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Act as the main point of contact for assigned recruitment accounts, ensuring effective communication and satisfaction.
• Collaborate with hiring managers and MSPs to manage recruitment needs and ensure timely and efficient hiring.
• Track and report on recruitment progress, providing regular updates and insights to stakeholders.
• Serve as a liaison between the organization and MSPs, ensuring smooth communication, timely delivery of staffing solutions, and addressing any issues or concerns that may arise.
• Foster positive working relationships with MSP partners to improve recruitment efficiency and outcomes.
• Assist with the onboarding process for new employees, ensuring all necessary documentation, systems access, and training are completed in a timely manner.
• Provide ongoing support to new hires, ensuring they have a smooth transition into their roles and are set up for success.
• Assist in ensuring that clinicians are compliant with all relevant regulatory and company requirements, including licenses, certifications, and training.
• Support retention efforts by tracking clinician satisfaction, addressing concerns, and assisting with initiatives aimed at improving employee engagement and retention.
• Help monitor clinician performance and address compliance issues, ensuring all necessary steps are taken to maintain a compliant workforce.
• Help coordinate and manage company certifications, ensuring all necessary documentation is submitted and up to date.
• Assist in preparing for audits or renewals of certifications and other compliance-related activities.
• Identify areas for improvement within the recruitment, onboarding, and compliance processes, recommending and implementing solutions to streamline operations and improve efficiency.
• Collaborate with cross-functional teams to ensure the integration of new processes and improvements.
• Assist with various administrative tasks such as data entry, reporting, document management, and preparation of recruitment materials.
• Support the creation of job postings, recruitment campaigns, and other related content as needed.
• Other duties as assigned or as become evident.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

COMPETENCIES 

Language, Math and Reasoning  

• Ability to read, analyze and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to write speeches and articles using original or innovative techniques or style.  Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.  Ability to apply concepts of basic algebra and geometry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

EDUCATION, EXPERIENCE, and TRAINING: 

• Associate’s degree (A.A.) or equivalent from two year college/technical school; and/or 2 years of related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS: 

• There are no specific requirements for this position.

COMPUTER SKILLS:

• Excellent skills in Microsoft Windows
• Word Processing Software
• Spreadsheet Software
• Internet Software
• Database Software

PHYSICAL DEMANDS – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds. 
• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear; taste or smell. 

VISION REQUIREMENTS:

• There are no special vision requirements.

WORK ENVIRONMENT – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

• This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)
• While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions.

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons, with or without notice.  The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.